Sobec Contracting Limited Privacy Notice
Our contact details
Name: Sobec Contracting Limited
Address: Dunston House, Livingstone Road, Hessle, East Yorkshire, HU13 0EG
Phone Number: 01482 650650
E-mail: r.roebuck@sobeccontracting.co.uk
Sobec Contracting Ltd are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from, or that you provide to us will be processed by us. Please read this document carefully in order to understand our views and practices concerning your personal data and how we will treat it.
By visiting www.sobeccontracting.couk you are accepting and consenting to the practices described within this policy.
What type of information we have:
We currently collect and process the following information:
? Personal identifiers, contacts and characteristics (for example, name and contact details, email address, financial and credit card information where applicable.
? Data about your use of our website, when visiting our website, we may gather statistical analytical information collected on an aggregate basis of all visitors to our website. This non personal data compromises information that cannot be used to identify or contact you, such as demographic information regarding as an example, user IP addresses, browser types and anonymous statistical data involving the use of our website. Examples of this are google analytics, who use cookies to help how we analyse how visitors to our website use our website. Please see Google for details of their privacy policy.
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
? Filling in a contact/enquiry form to use our products or services
? Corresponding with us by phone, email or otherwise
We also receive personal information indirectly, from the following sources in the following scenarios:
? Working alongside third parties, such as sub-contractors in technical, payment and delivery services, advertising networks, credit reference agencies and may receive information from them about you.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting our Data Protection Officer, Miss Roebuck, Dunston House, Livingstone Road, Hessle, East Yorkshire, HU13 0EG , Tel: 01482 650650, Email: r.roebuck@sobeccontracting.co.uk
(b) We have a contractual obligation.
What we do with the information we have
We use the information held about you as follows:
? To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services you request from us.
? To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about
? To notify you about a change to our services
? To ensure that the content from our site is presented in the most effective manner for you and your computer
We may share your information with selected third parties including:
? Business partners, suppliers and sub-contractors for the performance of any contract we enter into with [them or] you.
? Analytics and search engine providers that assist us in the improvement and optimisation of our site.
? Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.
We may disclose your personal information to third parties:
? In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
? If Sobec Contracting Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
? If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or supply and other agreements; or to protect the rights, property, or safety of Sobec Contracting Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We do not sell any of your personal data.
How we store your information
The physical file of information we hold is stored securely at our offices The Biz Hub, Melton Court, Gibson Lane, Melton, HU14 3HH
We also store electronic files on our secure servers and in the cloud.
We keep a customer?s and/or potential customer?s personal data for a period of 24 months, after which if you have not hired or purchased from us we will permanently delete your data from the folder system. This information is shredded being securely and safely disposed of.
Any orders issued to suppliers or invoices to customers are kept in the event that they are required by the Inland Revenue / VAT department in the future.
If required, for storage or processing purposes, we may need to transfer your personal data to a destination outside the European Economic Area (?EEA?). It may be processed by our staff operating outside the EEA who work for us or for one of our suppliers. We and our service providers will take all steps reasonably necessary to ensure that storage and processing of your data outside the EEA continues to comply with the provisions of the GDPR.
Data Security
We take our data security responsibilities seriously, using the most appropriate measures, including staff training and awareness. We review our data security regularly, unfortunately the transmission of information by means of the internet is not completely secure.
Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or from us by means of email, and any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security measures to prevent unauthorised access.
Email Marketing
We may from time to time email potential customer with information about our products, services and offers.
Each email that we send has a clear opt out clause and if replied to putting the word Unsubscribe in the subject box, then your details will be permanently deleted from our records within a 14 day period.
If a potential customer replies to our email, then we will collate their information in our system as an enquiry of our services, products or offers.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Dunston House, Livingstone Road, Hessle, East Yorkshire, HU13 0EG Tel: 01482 650650, Email: r.roebuck@sobeccontracting.co.uk should you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO?s address:
Information Commissioner?s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113